Hot Tubs, Swim Spas, Service, and Maintenance

Testimonials

Testimonials

Let Our Customers Speak For Us!

Dave was very efficient and informative. I highly recommend. Dave and Southampton Spas

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Frank Lodise

Dave was phenomenal. He was on time, quickly diagnosed the issue and corrected it. he took the time to explain other things about the hot tub as well. Would highly recommend Dave and his expertise!

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Brian Schmidt

My Hot Springs Tub had no power going to it. With the temperatures starting to drop I panicked. I called the company where I purchased the tub and had been getting it serviced but could not get anyone on the phone and did not get a call back until the following night. I decided to try Southampton Hot Tubs and I am so glad I did. Pat picked up on my first attempt at calling them. I explained what was going on and that I was worried about the tub possibly freezing if I wasn't able to get someone to come out within a couple of days to diagnose the problem. Pat told me he needed to check to see if he could get a tech out that day or the next and he'd get back to me in 30 minutes. He did! I was happily surprised when he told me a tech would be out the next morning. Dave showed up on time, quickly diagnosed the problem and had us up and running again within the hour. I highly recommend this company for responsive and friendly service. I plan on being a regular customer!

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Nicholas Contey

DAVE repairman was professional and answered all my question’s. Thank you!

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Paul P.

Did a quick, efficient repair. The part was unbelievably expensive though.

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John Carson

While we didn't end up buying a hot tub, our experience here was second to none. From our initial contact to follow-up communications and answering all of our questions, our experience at South Hampton Hot Tub was enjoyable and highly informative. If you are looking into getting a hot tub, make this your first stop as they have some fantastic options. You won't be disappointed.

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Daniel Kimball

Diagnosed a leak in my hot tub and replaced a pump. Great service at a fair price

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Andrew Jones

Best customer services, competent staffs, responsiveness, take care of the client, Amazing team!

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Stephane Marin

Dave came out and after explaining the problem was easily able to diagnose and repair the heat sensor problem I had. Great experience.

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Brad Stellenberg

Southampton Hot Tub has been nothing short of incredible service. From initial call talking about our issue to Dave trekking out to our home to make the fix, we are very appreciative of the help. Dave was super knowledgeable and as a new hot tub owner, he explained everything in detail in a way that even I can understand! Even went out of his way to talk about what to expect in the future and how to troubleshoot when needed, as well as preventative maintenance! Would absolutely recommend to other and will definitely call again in the future

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Kayla Neurouter

Very knowledgeable! Great availability and friendly company.

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Justin

Dave was great and he did everything that he said he was going to do

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Karen Ersek

Dave and Southampton hot tub were polite, professional, and fixed our hot tub right away. We highly recommended them.

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Tegan Johnson

Dave from SH hot tubs came out promptly and called me with an ETA before he came. He went over the whole tub with me and explained everything - he didn’t try to push anything on me and gave me such peace of mind about the condition of my tub. I will only ever use these guys from now on!!

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Kimberly Foglia

Excellent professional service.

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Tom Szeder

Great service. Friendly, thorough and reasonably priced.

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Kyle Cunningham

Patrick and his team are the absolute best for all our hot tub services.

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Gary Kaisinger

Called last night after hours. Repair completed before noon the next day! Thank you Dave and Pat!

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Richard St John

Dave talked me through an issue over the phone and fixed the problem! Highly recommend.

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Paul Brady

Dave was extremely professional. I would definitely recommend Southampton Hot Tubs for not only service but sales of hot tubs

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Amir Haq

Prompt service and a competent technician was able to correctly diagnose the issues and get me up and running again quickly without the need of a large jar of vasoline, if you catch my drift.

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Murray Weismer

Dave from Southampton Hot Tub provided exceptional service. This is the second time I’ve used Southampton Hot Tub. They are the only ones I trust with my hot tub.

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Anthony Guerrera

Really happy with my service. Very responsive. Hot tub was fixed within a week of my first phone call!

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Thomas Shown

Super knowledgeable and great pricing. Responsive service too. Received a full orientation / inspection for a tub that was left by a previous homeowner. I’d suggest them to anybody.

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Paul Smith

It is hard to find a company to repair hot tubs in our area. A few people I know recommended Southampton Hot Tubs and they did not disappoint! Our hot tub had been leaking for the last year. Dave initially came out and found a leak right away and repaired. A few days later we noticed the hot tub was still leaking water. Dave came back out quickly and was able to find a secondary leak, diagnose the problem, and repair with no extra cost. Dave is very knowledgeable and we appreciated his honesty and professionalism! We were so happy with the service that we ended up ordering a new hot tub cover from them. Would definitely recommend!

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Timothy Lis

These guys are great,friendly and professional! I have used them the last few years. They worked around my kids crazy schedules. The work was done quickly, knew exactly what the problem was and also explained what was going on and why. The guys then got me on track with keeping my spa crystal clear and germ free. I highly recommend this company!

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Marie Caporaletti

They travel an hour+ to service my hot tub. Always on time. They leave the area as it was..no debris left behind. Definitely recommend them.

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Janine Seeley

Their company knowledge, professionalism and work ethic set them apart from the rest! Pat & Dave have been invaluable during our swim spa ownership.

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Jessica Kahn

Pat was quick to answer the phone and do an intake, and within the week Dave came out to check our tub. He was very knowledgeable and a good listener, putting us at ease and giving us the skills to take it from here and keep it maintained. Very pleased with the friendly service!

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Julia M Helms

The tech, Dave, was excellent. He was informative when he first came out to measure and worked professionally and quickly when he delivered and set up my new cover.

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Meredith Hoch-Oescher

Pat and Dave are great! A years worth of owning a spa and I couldn’t get the ph bounce to stop or keep the cloudiness at bay. Pat contacted me within 1 day of my inquiry and now Dave comes every Friday and the spa is always sparkling! Highly recommend this company!

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Leslie Valinsky

Very nice young man and very knowledgeable

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Robin Moskovitz

Dave called ahead per my request n showed up as scheduled. Nice guy n did his job quickly. Hope it runs long term as it is now. Would def recommend Southampton Spa’s n Dave.

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John F Sogluizzo

I was very impressed with Dave who came out to service my Hot tub he was very efficient and knew exactly what he was doing it took him about a half hour and everything was put back together in and ready to go I appreciate the good service

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Marion Mattesky

They were prompt, courteous and clear on explaining what the issue was. Assured me that the problem was with the blower. I was very pleased with the tech. Thanks you!

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Brenda Barber

This was the 4th place I called, but the only one who responded - immediately (thank you). We discussed our issue and scheduled the appointment. The repairer, Dave, called beforehand and arrived on time. He was very pleasant and knowledgeable. He examined our outdoor spa and discussed repairs with my husband. They agreed upon the repairs and price and Dave began working immediately. He tested the spa as much as he could without filling (have to wait 24 hours), but gave us the ok. I will absolutely call again if we ever need anything for our spa and we highly recommend this company. Thank you so much Dave and thank you Pat for responding!! I’ll update once we are able to use our spa but I’m certain the 5 stars will remain!

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Karen Dae

One of the best experiences that I’ve had with repair. Showed up on time with a warning call before he arrived. Fast no messing around repair. Very knowledgeable!!

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Paul Harrsch

Finally! We have a jacuzzi built into our deck and it was so difficult to find someone when it wasn’t working. Southampton Hot Tubs came out, got it out and fixed it - they had all the parts they needed. Communication was excellent. The crew was super kind and professional. Reliable with their estimates and timing. Highly recommend!!!!

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Amanda Miller

Incredibly knowledgeable and put us at ease using our hot tub!

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Diana Kott

I highly recommend this company. Dave did a great job and not only called with ETA he also let us know he arrived To clean our hot tub which was done quickly and throughly even giving practical suggestions on how to ensure longevity of my jacuzzi. Will definitely use them again

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AJ Gilbert

Great communication between the owner and the crew that he has working for him, they always kept me updated on the repair i needed on my hottub. Thank you for coming out and taking care of it in a timely manner

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Don Lambert

Great Service, quick turnaround on repairs, friendly staff!

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Craig McAvoy

Great job by the guys! Showed up EXACTLY on time, delivered and repositioned in about 20 minutes. Very easy operation! Thanks for the help!

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Keeper O'Kewl

These guys are great. Always there when i need them and very helpful. Highly recommend.

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Gregory Simmons

Very responsive and professional hot tub service

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Bryson Bowers

Super great experience with this company- Dave came out to do work on our hot tub two different times, and both times he was fast, courteous, friendly and efficient. Lucky for us, Southampton Hot Tub was the service company who did the warranty work for our manufacturer. A++!

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Danielle Bursk

Excellent service from Dave and Pat! Dave fixed a manifold leak on my Strong Spa. On time and a professional!

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Laszlo Bagi

Dave & Pat are both great to work with. Responsive, timely & figured out the problem.

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Peggles Z

Fantastic service! Our hot tub was leaking and Southampton Hot Tub diagnosed the problem and repaired it quickly. I certainly recommend Southampton Hot Tub!

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Diane Kern

Southampton Hot Tubs are the BEST! I recommend them to anyone having an issue with your hot tub. Patrick and his team repaired many hot tubs for my store. I also use them for all my hot tub deliveries. Professional, Reliable, and Honest. Thank you!

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Tom Doherty

Loving our new spa! Mike was kind and helpful every step of the way we got exactly what we were looking for. Kept us updated every step of the way, highly recommend

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Majah Justice

These guys know what they’re doing. Courteous and professional. Thanks all

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Michael McGovern

I highly recommend Southampon Hot Tub Service! We use Patrick and his team to service all of our hot tubs and do all of our deliveries. He has delivered hundreds of Hot Tubs for our company and I frequently receive emails and texts thanking us for the smooth delivery! They are very knowledgeable and efficient when servicing my customers spas! I am grateful to have met and partnered with Patrick and his company!

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Amanda Jo

Pat was knowledgeable and got me the part I needed quickly! I will definitely use this place again.

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Wayne Rugg

Very happy with the service. We needed a new control panel, and I wasn't prepared to do so by myself. They were able to schedule quickly, explained everything we were looking at - price, time, etc, and once we agreed to move on it, my tub was fully operational soon after. Very professional and communicative.

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Jim Kane

These guys (Thomas and Pat) are great with educating me and my wife on purchasing a hot tub and key features to consider. Great service and easy to work with. Friendly no pressure style is greatly appreciated!

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Hal Montey

I got their number from the place I bought the hot tub. Called and Pat helped me right away and set up an appointment in the new few days. Dave the service tech called me 45min prior to showing up and arrived on-time and earlier then I expected which was great. Dave went over the tub and found out that I had a power surge that fried the control box. Guess what? He had a replacement on his truck. He popped it in and made some adjustments and it worked. He was in the area the next day and stopped by to adjust the settings since I had to fill the tub back up. These people are great and give great customer service. I saved Pat's number. They will be my goto place!

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Chris

I was having alot of trouble finding someone who actually wanted to work on hot tubs and getting very frustrated. Luckily I found Southampton Hot Tub Services on a search one day and called them. Technician was very friendly and knowledgeable. They fixed my 2005 Sundance same day. They gave me a reasonable estimate and were available to come and fix it in a couple days from calling. Will use them again for all my hot tub needs.

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Armand Troiano

Although my hot tub is several years old, it's my happy place. I described the problem to Pat at Southampton Hot Tub Service, and he pretty much diagnosed the problem over the phone. David came out to verify, they ordered me a new controller, and got my happy place up and running again within a week. Those guys are a pleasure to work with.

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Andrew Benedict

Southampton Hot Tub provided excellent service. Their technician (Dave Rozenfeld) was knowledgable, friendly, and efficient. I will definitely be using them for all of my hot tub needs.

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Tony Guerrera

Purchased a used used hot tub and called Southampton Hot Tub Service when the hot tub would not turn on. Pat was really helpful on the phone and after having a tech review my hot tub it was identified I needed new parts. What was unfortunate is those parts took months to arrive due to supply chain issues. During that time, Pat kept in touch and kept me up to date. When the part finally came in my hot tub was up and running within the week. Thanks!

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Kevin Bossons

I purchased my brand new Strong Spa SL-40 from Southampton Hot Tub Services, and I can’t say enough great things about it. Excellent service!! Pat was extremely helpful and informative! 5/5 stars!

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Nick M

Hi I just recently had South Hampton Hot Tub Services move my hot tub and they did an excellent job. Pat was very responsive, answered all my questions and calls. The team came early and did their job very professionally. I highly recommend South Hampton Hot Tub services to any one looking for any hot tub work.

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Eric Lusinski

Incredible Service. Pat and his team were on time and so efficient and helpful. We had an issue w the blower provided by the manufacturer, and Pat came out asap to fix it. The issue was under warranty too so even better! everything is great and we love the tub! can’t recommend South Hampton Spas enough!

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Brittany Harlo

What a great Experience and great staff. Pat was super nice guy. He was petting my dogs such a nice young man. He has a customer for life.

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Mikey Cars

Pat and his team helped us find our dream hot tub! They helped get the electric installed, move the hot tub and the whole install. As first time hot tub owners, he also made sure we weren’t getting a hot tub that would be too large or hard for us to maintain. They are super fast to respond to all questions and maintenance requests. I would highly recommend them!

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Pam Thacker

I had the heater fixed in my hot tub by Southampton hot tub services. They were very professional and quick. Pricing was good and my tub is working perfectly now. This company is highly recommended

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Sean McCloskey